Artificial intelligence customer services are on the rise. The automation of services has accelerated recently, providing customers with the facility they need to carry out their routine duties. Users may now make restaurant reservations, order pizza, book movie tickets, and hotel rooms, and even arrange appointments at doctors' offices, thanks to sophisticated systems powered by automated solutions. The term "artificial intelligence as a service" (AIaaS) refers to a service that outsources AI to allow people and businesses to experiment with and expand AI methods at a low cost. Businesses can benefit from artificial intelligence in many ways, from improving consumer experiences to automating repetitive jobs. But creating internal AI-based solutions is a difficult process that costs money.

The funds raised in this round are to be used for recruiting more high-caliber talents and developing new technologies. Xiaoduo AI has been engaged in the AI customer service application scenario for many years, which is a highlighted project in Chengdu's AI industry. From the perspective of the current enterprise volume and technical background, it has the potential to become a hidden champion in the field of AI customer service. Founded in 2014, Xiaoduo AI adheres to the vision of "becoming the AI expert of enterprises and creating better communication and service with AI", and has been committed to improving the efficiency of the customer service industry by leveraging the AI technology. At present, Xiaoduo AI serves more than 20,000 governmental and enterprise clients, including Meituan, Zhuanzhuan, YouShop, EMS, Robam Electric Appliance, XGIMI, TmallGenie, 1919.cn,

This story was delivered to BI Intelligence Apps and Platforms Briefing subscribers. To learn more and subscribe, please click here. Interest in the use of artificial intelligence in the workplace is continuing to heat up. This is exemplified by Interactions, a virtual assistant startup, which announced on Tuesday that it has secured 56 million during its most recent funding round, TechCrunch reports. The round was the largest to date, bringing the company's total funding to around 130 million.